Your Travel Concierge
Ask anything about your trip or your Luhxe orders and get an answer in seconds, day or night.
For Protection Plus members
Your Travel Concierge
Ask anything about your trip or your Luhxe order. Answers in seconds, day or night.
- Open 24/7
- Answers in seconds
- Knows your Luhxe orders
What you can ask
A concierge that knows your trip and your order.
From what to pack to what to do when a flight is cancelled, and where your Luhxe order is right now. It reads your own orders and tracking, so you never have to paste an order number.
- Packing lists
- Carry-on rules
- Visas and entry
- Delayed or cancelled flights
- Where your order is
- Your bag's warranty
Example
What should I pack for 5 days in Lisbon in October?
For 5 days in Lisbon in October you can travel very light. Expect low 20s Celsius by day, mid teens at night, and a decent chance of a rainy spell later in the month. Those hills are steep and the calçada pavement gets slippery when wet, so pack shoes with real grip.
And where is my order?
Your Travel Bag 2.0 in Rose left Memphis this morning with UPS and is due Saturday. Ask me any time for the latest scan.
Coming soon to the App Store
Luhxe Club, in your pocket.
The Luhxe Club app is launching soon on iPhone. Your concierge, your bag's journey and your trips, together in one place.
Your Luggage
See your Luhxe orders, follow a delivery on the map with the carrier’s own scans, register your bag and check its warranty.
Your Journeys
Add your trips, pack with a checklist, check in when you land and collect stamps in your Passport as you travel.
The Club
Move through the Luhxe Club tiers, complete weekly missions and keep your travel streak going.
Coming soonApp Store